Frequently Asked Questions
WE COMMIT TO EXCELLANCE
RHEEM COOLING
Orders & Shipping
Do air conditioners need to rest?
When air conditioners are constantly run, they tend to wear out quicker. It is important to turn the air conditioner off if you plan on leaving home for any length of time. You can turn the thermostat a minimum of 5 degrees to allow the unit to stay on, but not cool the air.
Does air conditioner run in winter?
Running the air conditioner during the winter months can also cause frozen coils and widespread damage to the moving parts. Most manufacturers recommend not using an AC system when temperatures reach 60 degrees or lower.
What are business days?
RHEEM COOLING is operational of all days of week.
Can I make Cash on Delivery?
Yes you can make cash on delivery. After placing order Customer just need to submit 10% of payment as booking fee and remaining 90% payment will be cash on delivery.
Can I get free delivery all over Pakistan?
RHEEM COOLINGYes, provide free delivery all over the Pakistan during all Mega Sales.
How Can I pay online?
You can pay online through following:
Shipping Policies
How do I know my package has shipped?
Before Shipping your Packages, A representative from RHEEM COOLING can calls you and confirm about your availability and then shipped order.
Shall the Delivery Team can also assemble the product?
Yes, the delivery team always comes with technicians and they will assemble and guide you about product at your place..
Can I get warranty letter and invoice from Delivery team?
Yes, the delivery team comes with your warranty letter and all the required documents.
After Sales Services
Can I get warranty for RHEEM COOLING Products?
RHEEM COOLING provides warranty and free after sales services for our all of the products.
How I can get after sales services?
Customers Services Officers contact number will mention by the end of your invoice and also you can get it from website. They will facilitate you.
Should I bring my product to Zero service center?
No, RHEEM COOLING can provide warranty claim and after sale services at your doorstep.